Legal

Privacy Policy

Last updated: 29 July 2026

Bed Solutions (“we”, “us”, or “our”) operates this website. This Privacy Policy explains how we collect, use, and protect personal information when you visit our site or deal with us as a trade customer.

1. Who we are

Bed Solutions is a wholesale bedding business specializing in the sale of mattresses, bed bases, and related sleep products. We purchase products from manufacturers and suppliers and sell them to retailers and other trade customers.

2. Information we may collect

We may collect personal and business information that you provide to us, including:

• Name and job title
• Business name and ABN (if provided)
• Email address, phone number, and postal address
• Order, account, and payment-related details
• Technical data such as IP address, browser type, and pages visited (via standard server logs or analytics, if enabled)

3. How we use information

We use personal information to:

• Respond to enquiries and provide wholesale services
• Process and fulfil trade orders
• Manage customer accounts and communications
• Improve our website and business operations
• Meet legal, accounting, and regulatory obligations

4. Disclosure of information

We do not sell personal information. We may share information with trusted service providers (for example hosting, email, payment, or logistics partners) only as needed to operate our business, or where required by law.

5. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. No method of transmission or storage is completely secure.

6. Cookies and website data

Our website may use essential cookies or similar technologies required for the site to function. If we use analytics tools in future, they may collect anonymised or aggregated usage information.

7. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

8. Retention

We retain personal information only for as long as needed for the purposes described in this policy, or as required by law.

9. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

10. Contact

For privacy enquiries, please contact Bed Solutions through your usual wholesale account contact or via the contact details provided on our business correspondence.